Support

Our web site provides a number of free resources to help you use our software including a searchable knowledge base, tutorials and an email based Service Request system.

Home page and tutorials:

http://www.jhepple.com

Knowledge Base:

http://www.jhepple.com/support/KB/default.htm

Service Request:

http://www.jhepple.com/support/service_request.htm

Please refer any codec related problems to the codec manufacturer. There are simply too many codecs for us to keep up with.